CIMB Call Center, report your complaint using various platforms
As one of the big banks , CIMB call centers can now be accessed through various platforms. Starting from the usual lines, such as phones, to the use of Internet media. Thus, customers can get in touch more flexibly using the platform.
Different types of complaints can be reported directly to the center , ranging from trivial problems, such as incorrect data entry, to cases of fraud. Customers are advised to make the most of this feature. Don’t let it happen — it happens when something uncomfortable happens.
If customers are actively involved in reporting such incidents, it will also be easier for the bank to improve services for consumers. Is maximum service is not the dream of all customers. To do this, feel free to use the CIMB Call Center to file complaints.
If you consider using the usual means, for example. , phones , cannot be submitted with complaints, use e-mail or other digital media. If you use e-mail, image capture can be used to clarify problems that cannot be conveyed in words .
How to contact the CIMB Call Center using a dial-up network
One way to contact the CIMB Call Center is to use the number 14041. The number is official from the bank, which can be used by the potential and the client to search for information and submit complaints. Do not get the wrong number due to possible fraud.
Bank CIMB provides its customers with uninterrupted customer service for a full 24 hours. No matter what the holiday is, if there are glitches, you can immediately notify , so that the problem can be solved. Thus, it will be more convenient for customers to use the services of CIMB.
Various problems can be solved without the need to come to the branch, if you take advantage of calls from users from the bank. Starting from obstacles that arise when making transfers or transactions , to the problem of losing an ATM card , it is possible to immediately report at any time.
As a reasonable user, of course, you will make the most of this service. There is no need to believe in fraudulent news if the CIMB niaga call center reduces your savings balance when making calls . Such things do not need to be believed, because obviously this is deceptive news.
In order to avoid incorrect information, it is highly recommended that customers directly confirm the bank. Nowadays, there is often oblique news floating around , the source of which is not clear, so as a wise customer you need to check the information.
To call the user, of course, you are charged only according to the tariff of the network operator. In addition, CIMB Bank will no longer pay its customers. Use this customer service to find accurate information about the bank.
Contacting the CIMB call center from abroad
Customers who work or are vacationing abroad do not have to worry about difficulties in calling customer service. You can still access your CIMB bank using the number provided. Just call +6221-2997888888 to establish contact with the center.
You will immediately be logged in to customer service to receive complaints or inquiries. The costs incurred in contacting the CIMB call center from abroad still depend on the tariffs of the telecom operator. So the rates can certainly vary depending on the other.
Calls made from abroad will be accommodated on a separate server of this bank. So do not worry that you will wait too long due to the large number of customers who call. If the channel is overloaded, you can simply try to log in again after a few minutes.
Calls from abroad can also be made at any time for 24 hours. Cimb Bank has never closed the communication channel between customers and the center. Thus, users can still find information or submit their complaints even on holidays or at certain hours.
As for the quality of calls from abroad, it again depends on your communication provider. If you use a good service, the network and voice will also be maximized. Avoid calling abroad in bad weather, as this will affect the sound quality and comfort of your service.
How to report a complaint from bank customers using email
Not only from cellular lines, at the moment CIMB Bank has also opened consumer services using e-mail. So for complaints that require special information , you can take advantage of this feature. It will be easier for customers to explain problems using an email carrier.
To be able to join customer service from CIMB Bank, you just need to send an email firstname.lastname@example.org. Email address can be used by potential and customers to find information and submit complaints related to bank issues.
The email provided by CIMB Bank is an additional support for CIMB call centers so that customers with certain interests can quickly convey their problems. Some complex cases, such as data entry errors and failed transfers, can be easily reported using email.
You just need to add a screenshot as proof of system failure. This , of course, makes it easier for the bank to approve this issue. So , without coming to the branch , you can already solve the problem.
The response by email from CIMB Bank is also very fast in a matter of minutes , customers can log in and receive a response. You don’t have to wait long, let alone days, to receive a response email from the bank. The convenience of customers is the top priority so that you can smoothly carry out transactions.
Bank CIMB reaches customers through social media
Along with the development of the trend of using social media , CIMB Bank also has an account to reach customers. You can search for these social media accounts on the twi tter, facebook and instagram platforms . So you can practically communicate directly with the bank.
Social media can also be used to report crimes such as fraud . Currently – various regimes are used by irresponsible people on behalf of CIMB Bank. if you are aware of such a case, contact the bank immediately.
As a cooperating client , of course, you do not want other customers to experience fraud crimes. This will certainly hurt and will also delete the image of the CIMB bank. For this reason, social media has been designed to make it easier for people to reach the bank in a short time.
The opening of the social media app did not take long compared to the fact that it was necessary to contact the call center of the CIMB. The reaction of the administrator from social networks was also quick, since there was already a special officer who coped with this. Thus, the exchange of information between the client and the bank can occur quickly.
The CIMB is not only used to provide bank complaints about social media, but it also often provides important information about banking. So there’s nothing wrong with following these social media accounts to boost your knowledge. There are definitely new things to discover through the platform.
Having learned how to communicate with the CIMB bank, you are definitely no longer hesitant to make complaints. If you encounter a complaint, immediately report it to CIMB Bank , as customer comfort is a priority. Maximize the functionality of the cimb call center to keep your comfort and security safe.