Get to know the types of call centers : FBLITE

Nomor Traveloka call center 24 hours a day andhow to refund tickets

You can visit the traveloka call center numbers  24 hours a day if you encounter any issues with tickets booked with traveloka.   Traveloka itself is a company engaged in airline and hotel booking services. But currently, Traveloka telah expands its activities to penetrate train tickets, buses, car rentals, tourist activities.

Traveloka is one of the largest and best ticket providers in Indonesia. In 2012, Traveloka was established, with a focus on utama as a service provider bybandingan airfare price. Namun in its development Traveloka has changed the direction of its business to book airline tickets and hotel rooms.

The field of services offered by Traveloka makes it possible to create obstacles. One of them can be a ticket refund. This will likely be done by the client when they are not moving due to other pressing issues. There may also be customer andng meng issues when checking in. Therefore, to provide services to traveloka customers, traveloka call center  numbers are presented 24 hours a day.

With a call center that has a 24-hour constellation opinion, you can submit your complaints whenever you encounter problems. Through this call center, you can do various things, from ticket refunds, questions about traveloka services, information on how to get run, and much more.

Traveloka pays great attention to customer satisfaction, so it always tries to provide the best service. With the 24-hour call center service, it is hoped that all customer complaints and suggestions can be handled properly.  In addition, through Traveloka, you can also make electricity payments and kesehatan bpds.

Get to know the types of call centers

There are two types of known call centers, namely inbound and outbound. The incoming call center type is a call center that uses phone calls to receive different types of inquiries from customers. For example, like a 24-hour Traveloka call center number. This type of inbound is very often encountered in companies.

While the outgoing type is a call service made by a call center operator thatintends various things. Examples suchas offering products, providing information about service changes, etc. This outgoing type is the opposite of the incoming type.

But currently, the call center has seen a lot of improvements. One of them is to combine incomingand outgoing activities. Thega bungan in between can be called a contact center. The contact center is a development from a call center into a multichannel contact center that can serve customers for 24 hours without interruption.

Traveloka  call center number  24 hours a day

To provide maximum service, Traveloka presents a call center with 24-hour constellation. So, for those of you who wish to submit complaints or suggestions, you can contact the traveloka call center. You can also cancel your ticket or make a refund via the call center.

In addition to using the call center number, you can also contact customer servicevia live chat. Just like call centers, live chat services are also based on constellations 24 hours a day. To contact customer service via live chat, you can visit the official website of traveloka.

To make a live chat with customer service,you just need help at the bottom right of the traveloka website. After that, you will be asked to fill in several question fields. Please fill in all fields and tap Submit. If there is no error message, it means that your message has been sent.

In the meantime, if you want to talk to the customer service, you can contact  the Traveloka call center number  24 hours a day. To contact him can be by the phone number 0804-1500-308 (Indonesia).   Ifyou make a call to the call center, you will be charged a credit fee. So, before making a call, you need to make sure that the numberof pulsesh is sufficient.

How to contact Traveloka Customer Service

There are several ways to contact traveloka customer service. You can customize through what you want to contact customer service. Of course, it is adapted to your needs. Because each medium used has its own advantages and disadvantages.

The first way is that you can contact Traveloka customer service  via  live chat. To contact customer service via live chat, simply visit the website resmi traveloka. Select the Need Help button, and then follow the steps to the end. You need an internet connection if you want to contact via live chat.

The second way is tocontact  the Traveloka call center number 24 hours a day. This is the most appropriate way if you want to get an answer quickly. To make a call, you will be charged a credit fee. If you don’t have credit, you can contact customer service via social media.

Traveloka’s  social media  is quite comprehensive.  Traveloka’s social  media channels are like Facebook, Instagram and Twitter. You can find Traveloka on Twitter by @traveloka, Traveloka facebook and instagram @traveloka. But it will usually take you a long time to get an answer if you contact the social media mela l ui.

Another alternative you can use to contact customer service is via email. This is   the last way after browsing live  chat,  Traveloka call center numbers 24 hours a day, and social media. To display an email message to Traveloka, including via the email address cs@traveloka.com.

How to refund tickets at Traveloka

It is not uncommon that due to various things, you want to refund traveloka tickets. Of course, when refunding tickets, there are terms and conditions that apply. As for the information about the terms and conditions, you can see in full on the official website of traveloka.  Making a refund might make you a little confused.

For this, you can first ask questions about it via the  Traveloka  call center number 24 hours a day.  To refund tickets at Traveloka, it’s quite easy. The process will not cause you any problems. You can refund your ticket online via the official website of traveloka. Here are the steps to make a refund:

  1. Visit traveloka.com site.
  2. Then, please log in with the account you have.
  3. Enter the command menu.
  4. Then click on the detail button of the order you wish to refund.
  5. After entering the order details page, you just need to click on the refund button.
  6. Accept the terms and conditions
  7. Fill out the refund form correctly and completely, and then send it.

If there is incomplete information, the refund process may be hindered. The refund process will take a maximum of five days. Then, if you use a credit card to make a payment, the money is not disbursed in cash. The money will be sent to the credit card used for payment.  As additional information that the refund process cannot be cancelled for any reason.

You can also see the status of the refund in the order details menu. During the refundof the pr oses, you may be contacted by customer service to request additional documents.  The automatic refund process will cancel the reservation.  If you still feel confused after reading how to make a refund above, you can contact  the Traveloka call center number 24 hours a day first.

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