As one of costumer, having an OCBC NISP call center will certainly help in every problem where every nasaba h owns, right? Joining a bank and becoming a customer cannot be separated from different types of problems that occur such as the problem of losing debit/credit cards, and losing traffic books to different types of problems.
If you’re having different kinds of problems, there’s no need to come to the bank directly to file a complaint where it’s likely to take a lot of time. Considering the large number of people who will also line up in it. But you don’t have to worry anymore, because having a call center from a bank can be the best option.
Including the ocbc nisp call center which is the best option for those of you who face different types of problems while being customers.
OCBC (China Offshore Banking Corporation) itself is a very reputable banking institution in Singapore and has also acquired ownership of its shares from NISP Bank. After its establishment on April 4, 1941 in Bandung under the name NV Nederlandsch Indische Spaar En Deposito Bank, NISP bank was also found to have provided small and medium business services.
Not only that, but it also turns out that the presence of this bank is one of the oldest types of banks in Indonesia. Suda was a pioneer during the Dutch colonial period. With this experience, it’s no surprise that they have a variety of full services and facilities, including having this call center where it is used for customer complaints.
تاريخB ، ocbc nisp
Before you decide to file a complaint through the NISP OCBC call center, it is important for you to know at a glance the history of one of indonesia’s oldest banks. As mentioned earlier, OCBC NISP itself was established in April 1941 in Bandung.
Its original name was NV Nederlandsch Indische Spaar En Deposito Bank. BarolaH underwent a name change in 1972 to Value Inti Sari Penyimpanan and was known as NISP. In 1978, it became clear that NISP itself was no longer an abbreviation but officially became the bank’s name. Specifically in 2008, with the inclusion of OCBC Bank made Singapore a majority shareholder.
Finally, in 1967 it became one of the official commercial banks, and in 1990 the Foreign Exchange Bank became specifically a public company on the Indonesian Stock Exchange in 1994.
As for the reputation of the bank, it has been shown to be recognized globally. This reputation has clearly proved its worth with many awards from Soda, such as the 2013 Asia Banking and Finance Award awarded at Shangri-La Hotel for this year’s Local Bank of Indonesia Technology and Operations Award.
Reputation is very epic and is also owned thanks to the various products and services provided. From electronic banking services including ATMs, online banking, car payments, mobile banking, EDC and telephone banking to OCBC NISP call centre services that make it easier for customers to file complaints.
How to connect tothe linked call center
As one of the best banks in Indonesia, OCBC NISP also provides the best commitment to its customers so that they can be trusted and relied upon at all times. Not only that, but the banking company also accepts and appreciates every evaluation, input into complaints filed by nasabah.
To provide the best ease for customers who want to express their opinions and complaints, there is an OCBC NISP Diana call center that can be contacted at any time for 24 hours.
Local number: 1500-99
International Number +62-21-2650-6300
For those of you who wish to file a complaint, you must submit other supporting documents such as the passbook and transaction history to other evidence related to the problem at hand.
Besides being able to connect through the NISP OCBC call center, you can also file complaints in several other ways such as:
- Send an email to Tanya@ocbcnisp/com
- Visit the official page of ocbcnisp.com and go to contact us
- Contact the ocbc nisp social media contact center via Twitter @tanyaOCBCNISP or via Instagram on @Ocbc_nisp or Facebook at Bank OCBC NISP.
- In addition , you can also complain about issues or ask questions via WhatsApp on +628121500999
How to apply a good complaints mechanism
For those of you who want to do the process of complaining about problems or sending questions, make sure you do it well.
- You can file a complaint first depending on the problem you’re facing.
- The bank will receive complaints from customers
- OCBC NISP will search for information about complaints from customers
- Register the complaint in the system
- Provide information to customers regarding the complaint registration number
- Finding solutions to customer problems
- Provide information on the best solutions for the customer
- Customers will receive information about the best solutions that can overcome the problems they face.
This is a good and correct mechanism if you want to carry out a complaint process related to problems or complaints. Make sure customers are also patient until they get clear information.
مزايا كونك عميلا d i OCBC NISP
Being a customer at OCBC NISP will also provide you with a number of benefits including:
- Provide complete products
The main advantage of being a customer at this bank is that there is a whole range of products that suit your needs such as individuals, SMEs, companies or Shariah. Of course, product completeness makes it easy to find services as needed.
- Professionalism in providing services to customers
Since it has been established for a long time, it is not surprising that this bank has experience in providing the best services to its customers. Keeping in mind that customer satisfaction is the top priority.
- Complaints Service
The last feature, you can also enjoy the presence of a complaints service through a fast and experienced Cal Center.
OCBC NISP Bank is one of indonesia’s leading banking services that has long existed to accompany the people of the country. If you have problems with banking , contact the ocbc nisp call centre immediately for the best solutions.