If there is a problem with the delivery process, the Ninja Express m call centreavailable to file a complaint could be the best option. As we already know, problems are actually one of the things that cannot be avoided by business people, especially those who are involved in online business.
To facilitate the delivery process, having expedition services is already reliable. With this service in place, it will make business people not need to send their goods directly to consumers. This way, it will obviously make you more focused on your business.
Unfortunately, sending some parcels or goods through excursion services does not deliver from different types of problems in it. Including when using Ninja Express services. Ninja Express itself is one of the most popular delivery services companies in Indonesia.
Although it is known for offering a variety of affordable services and shipping products, this does not mean that business people do not have problems when using it such as the problem of goods lost to Masala that occurs in parcels or other complaints. That’s why the Ninja Express Complaints Call Center is already required .
Surely you don’t want it if the package that will be sent is having problems like loss or damage? That’s why it’s important to file a complaint or complaint so you don’t get a loss. In order not to be slow to step, here’s a full review where you’ll need it.
About Ninja Express
Before you know how to contact the Ninja Express Call Center, it is very important to know at a glance about this famous exploratory service in Indonesia.
The company became a subsidiary of Ninja Van, which was first founded by three people, Chang Wen, Shaun Chong and Tax Boaxian, each with a different position. The company provides shipping and reception services for technology-based goods and even provides payment on receipt services, which are the most popular services.
Afternot arriving in Indonesia, it became clear that the company was already already located first in Singapore, the Philippines, Malaysia, Vietnam and Thailand. In addition, in Indonesia, this ninja delivery service collaborated with various types of indonesia’s largest e-commerce platforms such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola and many more.
To offer a variety of proprietary services, this delivery service also uses social media such as Instagram and Facebook to market the products it has. The company’s presence is almost widespread in various regions of Indonesia such as Bandung, Jaboditapbek, Yogyakarta, Surabaya and Siamarang.
Ninja Express Media Call Centre raises complaints
Do you already know at a glance at one of indonesia’s largest excursion services? Back to the main theme, different types of problems often occur in the cargo process itself and are faced by the public when they use Ninja Express services. In fact, you don’t have to worry too much about the problem.
The reason is that you can contact Section C directly at all Ninja Express Media complaint centres. The service can be enjoyed by anyone who needs accurate information and solutions if there is a problem during the delivery process or related to your package .
This formerSpedisi call center is by telephone (021) 2926 4120. You can call directly the number for the complaint process.
Beforedeciding to file a complaint in ninja express media sampai kan complaint, there are many important documents that must be set up correctly, such as the sender’s name, receipt number and destination address .
Complaints filed through website and email
Not only by contacting ninja express media call centre to file complaints, you can also file complaints through the official wesit e ofthis service delivery service in www.ninjaexpress.co/id-id/contact-us. Through this page, you will find a form to file a complaint or complaint.
Later, there will be different types of questions that can be adjusted to the problems you face such as problems related to parcels, reporting lost goods, shipping questions abroad and looking for solutions. Make sure you choose the type of question that fits the problem you’re experiencing.
If so, users will be asked to fill out the full name, phone number, receipt number, email address and description to explain the problem that is happening to you. It is best to transfer the information as much as possible and explain it in detail. Don’t lie about the problem being tried.
In addition to ninja express media call center for filing complaints and the official website, you can also file these complaints via email yakni in firstname.lastname@example.org. For this one way, it is very easy to do so and almost the same thing when you complain through the website. You can send a direct message to the email address in question.
Then explain the details of the problem that is occurring. Don’t forget to include a number of supporting documents that will be used later as a guide. Supporting documents include the receipt number, address, sender name, and any directory. When filing an email complaint, be patient while waiting for a response.
Various Services DAri Ninja Express
Ninja Express also offers a variety of services and the best facilities for users including
- Easy service
This is the kind of service that will provide comfort to customers in the simplest charging and payment process. The purpose of the service is that you can save time to take care of sales management.
- In-place payment service
On-site payment or payment on receipt (payment upon receipt) is one of the delivery products where it is sought. The purpose of this service is to facilitate the payment of the cost of goods and shipping costs in cash according to the intended location.
- Call Centre Complaints Service
Finally, it turns out that ninja Express’s call center service for complaints is one of its leading companies. Thanks to this service, you will provide comfort to solve all issues related to your package.
Problems in the process of sending parcels with mission services are actually one of the problems that occurs often, including when using this service. Ninja Express Media’s call center transmits easily contactable complaints.